As the situation with COVID-19 evolves daily, we are doing everything we can to ensure the safety of everyone (our customers, our communities and our staff).
Ecocentric Mom is practicing social distancing and strict sanitizing protocols for all items/packages coming in or leaving our facility. Any items sent back to Ecocentric Mom due to any reason, are properly disposed of and not resold to customers.
Our online store is OPEN. Our goal is to get every order out promptly. In most cases, we can get usually orders out within 2-3 days of receiving the order. If your order includes a handmade item, please allow up to 7 days for the items to ship.
Due to COVID-19 obstacles, shipments from our providers USPS and UPS are being delayed. We appreciate your support as we navigate through this new normal. If you have any questions or concerns, please email us at firstname.lastname@example.org.
*USPS update: Our customers are experiencing their tracking numbers not being updated by USPS, but their packages are in route. We apologize for this inconvenience.*